GDPR Compliance

Our Commitment to GDPR

Trasma Utop is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we comply with GDPR requirements and what rights you have regarding your personal data.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for us to process your data for specific purposes (e.g., receiving marketing communications).
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you (e.g., providing access to courses you enrolled in).
• Legal Obligation: When we are required by law to process your data.
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within one month of your request.

Right to Rectification

If you believe any of your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

Right to Withdraw Consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

Subject line: GDPR Data Subject Request

Please include the following information in your request:

• Your full name and email address associated with your account
• A clear description of the right you wish to exercise
• Any relevant details or documentation to help us process your request

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Data Protection Officer

We have appointed a Data Protection Officer to oversee our GDPR compliance. You can contact our DPO at:

Email: [email protected]

Subject line: Attention Data Protection Officer

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures
• Regular backups and disaster recovery plans

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other mechanisms approved under GDPR

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Course access and learning materials: Duration of your enrollment plus 7 years for record-keeping
• Communication history: 3 years from last interaction
• Marketing communications: Until you unsubscribe or request deletion
• Legal and regulatory compliance: As required by applicable laws

Children's Data

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. In Singapore, you can contact:

Personal Data Protection Commission (PDPC)
Website: www.pdpc.gov.sg

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For any questions about our GDPR compliance or to exercise your rights, please contact us:

Email: [email protected]
Address: Singapore